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Cooker & Ovens: Safety Notice


Last updated: October 2013


Indesit company is aware number of gas cookers purchased during October and November 2013 and sold in the United Kingdom (UK), where a component may fail. This may lead a gas leak and in a very small number of cases a potential safety hazard. Our absolute priority is to locate and modify every gas cooker that is affected.


We have already located and repaired approximately 90% of the affected models and now need to locate the remaining very small number of products. If you own one of the cookers, with the model number and serial number range listed below.


How to find your model number


Model & serial numbers affected

Model Serial No. or between
CH60GC 31002XXXX – 31016XXXX
ID60G2 30924XXXX

What to do


To check if you own an affected product:


Check the model number and serial number of your Hotpoint Cooker. This can be found on a sticker on the inside of the TOP oven doors as outlined above.


If your product is affected please immediately call the dedicated Customer Service line: 0800 151 0905


We will immediately arrange to visit your home and make a free of charge repair.


While your are waiting for an engineer visit, do not use any part of the cooker.

Customer Service Line:


0800 151 0905


Monday to Friday – 8am to 6.00pm


Saturday – 8.30am to 4.30pm


Sunday – 9.30am to 3.30pm

How can we help?