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Washer Dryer repair

Washer Dryer Repair Advice from The Indesit Experts.

Troubleshooting

These are the most frequently asked questions and how to solve your issue.

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There is a light flashing on my Indesit washing machine

Many of our newer Indesit washing machines have a series of indicator lights, which flash to indicate a possible fault. The most common are:

Pre wash light flashing

Indicates that the Indesit washing machine is failing to fill correctly. Check your fill hoses to make sure they are turned on correctly. It is also worth checking for any blockages, leaks or kinks in the fill hose pipe.

Wash light flashing

Indicates that your programme dial has been moved from its original position. Simply returning the wash dial to its original position will restore the light to its original status.

Spin light flashing

Indicates that the Indesit washing machine has considered the wash load to be excessive or unbalanced. We would recommend removing the clothes, redistributing the load evenly and retry the spin cycle to resolve this.

End light flashing

Indicates that the Indesit washing machine has reached the end of a wash programme.

If the wash, rinse and spin function lights all flash at the same time, this would indicate a possible blockage in your filter or waste / drain pipe.

We recommend checking your user manual as all models vary – you can also download your user manual here.

If you need further assistance please call Indesit customer service on 0370 218 6615

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Why are my wash results poor?

To achieve the perfect wash make sure you select the correct programme, and then add the recommended amount of detergent.

Take care not to overload your Indesit washing machine as this will produce poor wash results due to an inability of the appliance to effectively dissolve the detergent.

Try re-washing garments on the correct programme ensuring that an adequate amount of detergent is used.

Check to make sure that the economy or quick wash option (if available) is not being used on heavily soiled items. You may also find that heavily soiled items need a pre-wash cycle beforehand to ensure maximum freshness and the best wash results.

For further advice we recommend checking your user manual – you can also download your user manual here. If you need further assistance please call Indesit customer service on 0370 218 6615

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My dial is not rotating

On certain Hotpoint models the dryer programmer does not rotate. Instead, a series of progress indicator lights illuminate to advise the user of the dryers status.

If you need further assistance please call Indesit customer service on 0370 218 6615

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Error codes

Find every error code here for your Washer Dryer.

See all error codes

F06 — Door lock fault

Issue: Washer Dryer door cannot be opened or closed / when the door is closed the machine the programme will not start.

Advice: If your washer dryer door will not close, please check for any obstructions in the door lock. If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224

Safety Notice: A recall has been launched relating to the door lock system for certain Hotpoint and Indesit washing machines. Find out more here.

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F12 — Electronic control fault

Issue: Washer Dryer is not operating (turning on).

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224

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F13 — Dryer temperature sensing fault (washer dryers only)

Issue: Washer dryer is not drying clothes.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224

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F16 — Drum lock position sensor fault (top loading machines only)

Issue: Washer Dryer drum is stopping in the wrong position or is not locked in the correct position.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224

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Manuals

Search for your Washer Dryer manual using our search bar.

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Popular how to videos for Washer Dryers

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How can we help you?

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Connect to a SignVideo BSL interpreter

Whether you need support with purchasing, using, or servicing you appliances, SignVideo and Indesit are here to help you.
This service pairs you with a dedicated SignVideo British Sign Language (BSL) interpreter alongside an Indesit customer care representative for live assistance via video call.
You can access the service 8am to 6pm Monday to Friday, 8:30am to 4:30pm Saturday, and 9:30am to 3:30pm on Sundays and bank holidays.

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